Important changes in Terms of Service:
I will be packaging around 600 bottles of polish next week. Please be patient for refunds and shipping notices.
It's important to notice the following changes:
* There are new Terms & Conditions (Terms of Service), the main changes are done to ensure that the loyalty program are not to be abused, among this that discount codes that are tied up to one spesific customer, are strictly personal. You can not place group orders or buy items for other people (gifts are of course ok) with these discounts.
The other important change are that known resellers and group orders that are not agreed upon in advance (multiple bottle purchases over 2 and in certain cases 1 color) can be cancelled without futher notice.
There are also a change that applies to the availability of products and our right to cancel orders in case of overselling or wrongfully stock listed. This have been in the T&C before, but I thought it were important to specify it more.
I think it's also important to explain why these rules are put in place. It's basically to prevent people to "stock up" on highly sought after items, especially during a sale, just to resell them to others for a higher price. Also it's to ensure stock for other customers. That means if you buy 6 bottles of a color, that means that there are 5 other customers that perhaps would not get the item they wanted because we sold them all to one customer. I think most of you will understand this.
* The new Loyalty program are up, I have chosen to call this the Penguin Point Program! This will be located on the left of your screen at the bottom of the page. All customers that has registered an account are automatically enrolled in this program. Notice that if you are buying without an account, you will not get your points for the order. Also, if you are buying with invoice you will not get points for the purchase. All customers will start with 0 points. You can also get points from referring other customers to the shop, by Facebook or Twitter.
* I still have not started to send out newsletters, but I am hoping to test out the feature soon. If you want to receive these, the default are that you NOT get them, so you will have to sign up manually to get on the mailing-list.
Information about the New Year Sale. Many of the products that are on sale have very limited stock. So it's good to be early! BUT there will be more products randomly added to the sale category throughout the week.
The brands that will not longer be carried for 2014 are: BB Couture, Bundle Moster stamping plates/organizer, Darling Diva, Joss, Rainbow Honey and The Nail Junkie. This means that I will be clearing out all of remaining the stock.
Also, as I have counted inventory there will be some products I thought had sold out that I "accidentally" had left some of or backups of, so I will be listing them as well, not all of them are on sale. There will be just a few Enchanted Polish listed. Please notice that this is not a restock.
Please notice that it's only the products in the SALE category that are on sale. Many of the other products has a set new lowered price. This includes, but are not limited to: Picture Polish, Femme Fatale, Emily de Molly, Crows Toes, Chaos & Crocodiles, ManGlaze, Contrary, Glam Polish, Jindie Nails etc. Ozotic are now discontinued as a brand and will unfortunately not be restocked.
Discount codes for customers that have reached 10 purchases in December has now also been sent out. If you are missing it - please contact me by PM or e-mail.
The PO has decided to change the shipping prices and I am experiencing some increased prices for products and supplies.
Therefore some adjustments has to be made.
New prices will be (please notice that these are shipping/handling prices):
For Norway the price will remain the same at 39 NOK. Orders over 600 NOK will be shipped for free (no change).
For Europe the price will increase (sorry about that!) from 39 NOK to 48 NOK. Orders over 750 NOK will be shipped for free.
For orders outside of Europe however, the price will drop from 13 USD to approximately 10 USD. Orders over approximately 120 USD will ship for free.
However, to make up for the price increase for shipping in Europe, some of the products will get lowered prices.